Refund & Cancellation Policy

Get the answers you're looking for here. Can't find what you need?  Email us and we will be happy to help.

You may cancel all or any portion of your reservation *up to seven days before the delivery date and receive a refund of all applicable rates minus the service fee.

If you cancel all or any portion of your reservation *three days before the delivery date, you will receive a refund of 50% of all applicable rates.

If you cancel all or any portion of your reservation *less than 3 days before the day of delivery, you will be charged in full.

*Special Holiday Cancellation Exception

Notwithstanding the forgoing, if you cancel all or any portion of requested services for a rental period that occurs over any national holiday, any peak date with a special disclaimer attached or during the week of Thanksgiving, the week before Christmas, the week of Christmas, or the week after Christmas:

(a) at least 21 days before delivery, you will receive a refund of all applicable rates except the service fee.
(b) at least 14 days before delivery, you will receive a refund of 50% of all applicable fees.
(c) less than 14 days before delivery, you will be charged in full.

What happens if you cancel my reservation for some reason?

If BabyStuffInBoise.com elects to remove a portion of your reservation for any reason the reservation fees will be returned to you in full.

Can I cancel a reservation myself?

Yes. If you need to cancel your reservation you may do so by logging into your account HERE.  Additionally you may contact us at contact@babystuffinboise.com if you need help or have additional details we may need to consider.

Can I change or alter my reservation myself?

No. If you need to change or alter your reservation details, dates or rental items, you may do so by contacting us at contact@babystuffinboise.com.